HOW CAN I BE SEEN BY MY DERMATOLOGY PROVIDER AT DERMWELLESLEY:

Medical care and delivery will look a little different going forward, and we would like to outline what our office is doing to keep you and our staff safe and what to expect for your in-person appointment. Please understand that some of our policies might look and feel a bit different as compared to the past, and we appreciate your support and understanding during this truly unprecedented time.

1. All patients (and staff) will be pre-screened for signs and symptoms of COVID-19 prior to your appointment and you will be asked to reschedule if you have ANY symptoms. We ask that you respect the health and wellness of our staff, families, and other patients and comply with the guidelines to cancel/reschedule your appointment if you have any concerns you might be sick.
2. We have further increased our meticulous cleaning and sanitation protocols and each room and high touch areas will be thoroughly cleansed prior to your rooming.
3. We ask that you come to your appointment alone unless you require assistance or are needed to accompany a minor. In either scenario, there will be a limit of one guest per patient.
4. To minimize contact, we are going to begin collecting all insurance information by phone and will email you all necessary paperwork prior to your appointment. We are also working on adding additional forms to our website. We ask that you please send us these forms back using our secure email (nurse@dermwellesley.com) or upload the forms into a Patient Gateway message and send them to us. For telehealth, you may be asked to send photographs prior to your appointment as well.
5. To facilitate contact free payments in the office, we have set up a safe and secure platform to store your credit card on file and will be transitioning towards a completely touch free payment platform in the coming weeks. Our credit card on file policy and consent form will be added to our website and included in your new patient paperwork as well. We ask that you make every effort to help us with this transition.

Please read the statement below. You will be asked to verbally consent that you have read this and agree prior to your visit:

We are looking forward to seeing you via Telehealth for your upcoming appointment! Please take a moment to read the information below to ensure your visit is as high quality and efficient as possible.

You and DermWellesley have mutually agreed to conduct this visit via telehealth during the current COVID19 crisis. There is always the risk that information obtained over this platform may be insufficient for accurate medical decision making. You will be notified if you need to be seen in person. All confidentiality laws will be maintained over the phone to the best of our ability and you understand that you retain the right to end a telehealth encounter and present to the emergency room or schedule a regular office visit when the pandemic has lessened and offices are reopened for non-emergent visits.

Your visit will be billed to insurance following the appropriate guidelines, but as with a normal visit, you will be responsible for any charges if this is deemed not covered. By continuing with your telehealth visit, you consent to the terms above.